Floreant POS - Configuration steps

Take Order

Default system ships with 4 order types.

DINE IN
TAKE OUT
RETAIL
HOME DELIVERY

Clicking on any order type will ask for secret key. Default key is 1111

💡 Remember to turn on “terminal has cash drawer” in backoffice. Otherwise terminal will not take payment. Also Cash drawer must be assigned to start taking payment.

Take Out

It does not ask for Table and Guest count. Press on Total button to complete transaction.

Dine In

Tapping on Dine in will proceed to a Table & Guest selection window. If you do not want guest count then you can turn it off in Order type in Backoffice->explorer. Order taking screen in Dine In is similar to Take out. Only difference is server can press Done to save the ticket and add take payment later. Also pressing Done will send items to kitchen.

Retail

This is similar to Take out. It does not use Kitchen printer.

Home Delivery

Home delivery order starts with customer information. If you need driver management and caller Id feature you can check this plugin.

Log in & Clock in

Clock in and clock out time are hours a user stays in restaurant and must be done once per day. In case user forgets to clock out the system forces clock out at the end of the shift. Since the touch terminals are used by more than one food servers, a food server must release the terminal as soon as he finished his task( like ordering food). This is done by log in / log out. In most of the cases a short time is allocated in back office and it prompts if food server needs more time.

Orders screen

Formerly known as “dashboard” window this screen provides access to all the orders in the system.

There are 3 states in our order

Open orders, unpaid orders that has not yet paid.
Paid Orders, order fully paid but not fulfilled. For example In home delivery some orders are paid upfront.
Closed Orders, orders paid and fulfilled.

Depending on user permission a server can see only her ticket or get access to all.

Misc Item

Often unlisted items need to be sold. This is a quick way to do it.

Modifier

Modifiers are optional features useful for dine in and pizza stops. Modifiers are arranged by Group and there may be choices with extra price.

Create Ticket: Cooking Instruction

Kitchen Instructions are also not mentioned in Bill but sent to kitchen printer. For example some guest can mention halal ingredient or request for colorful plate for kids.

Bar Tab – Charge Card in advance

Find Ticket by Barcode scanner

Barcode in TIcket

Every ticket printer has a barcode number.

Get Ticket id

Kitchen Display system

This is a innovative way to setup a kitchen display system and monitor kitchen from managers desk. It requires a touch screen terminal connected to server.

Live display of kitchen orders

💡 Clock is very important in Kitchen Display. If there are time difference between terminal and server it may produce unexpected error message.

💡 Void Feature has been removed in the latest version and both considered as Bump.

Improved Kitchen Performance

The clocks show how much time a food is in queue. When a food is ready it goes away from the screen.

Floor plan monitor

This shows real time update of all the Tables in a Restaurant.

💡 This plugin feature has been upgraded and found in this site

Split ticket

Guests often like to pay bill individually and therefore they can request splitting the ticket. The split screen allows to split a ticket upto 4 tickets. In rare case user needs to split more. This is done by further splitting already split ticket.

Merge ticket

We do not allow merging tickets. However multiple tickets couple be paid by using group settle feature.

Payment

Floreant has powerful payment system that allows mixed payments with multiple transactions. User may pay full bill in cash, credit card and gift voucher.